Rowan Trollope

CEO, Redis, Inc.
Rowan Trollope is the CEO of Redis, an open source, in-memory data structure store used as a database, cache, message broker, and streaming engine. Before Redis, Roward was CEO of Five9, a contact center platform that has led the customer service software industry into the future, built in the cloud, and delivering innovations on a continuous basis to customers worldwide. Before joining Five9, Trollope led an illustrious career at Cisco, where he served as Senior Vice President and the General Manager of its Internet of Things (IoT) and Collaboration Technology division. At both Redis, Five9, and Cisco, Trollope has led his teams toward cutting-edge advancements at the intersection of customer experience, artificial intelligence, automation, and IoT technology.
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Flight Template Series

Transforming Customer Success

Your customers allow your business to thrive, so providing stellar customer experiences is vital. Rowan Trollope, the CEO of Five9, Inc., a cloud contact center software company, is one of the leading executives in the customer experience, engagement, and success space, and he knows that authentic, smart customer engagement fosters a personal connection between a business and its customers—and that can lead to a bigger audience, new leads, more revenue, and ultimately sustained brand loyalty. This series will help you reimagine your customer-focused operations and philosophies and help you deliver the customer service results your customers expect from you.
Flight Templates

Collaborate without groupthink